What is RisingWave Premium?
The RisingWave Premium Edition is a feature-rich paid offering built on top of the open-source RisingWave Community Edition that is available from RisingWave v2.0. Designed for enterprises and organizations with mission-critical data infrastructure needs, the Premium Edition provides a suite of enterprise-grade capabilities to help users maximize the benefits of their RisingWave deployments. While the Premium Edition is a paid offering, it is designed to complement and enhance the open-source RisingWave Community Edition. The Community Edition will continue to be freely available under the Apache License (Version 2.0), and we remain committed to supporting the needs of our open-source community and ecosystem. The RisingWave Community Edition and Premium Edition share the same underlying binary or container image. Users of the Community Edition need to purchase a license key to access the Premium Edition features. For RisingWave Cloud users, all Premium Edition features are available out of the box without additional cost.Premium features
The following are Premium Edition features, which include a “Premium Edition Feature” note in the documentation.Tooling
Premium Edition customers can take advantage of our on-prem management tool to enhance observability for their RisingWave clusters. This tool accelerates issue detection, streamlines troubleshooting, and optimizes performance. A lightweight version is available under the Apache 2.0 License: risingwave-console.Performance and cost
The Elastic disk cache feature harnesses modern hardware to dramatically reduce S3 access costs - by up to 90% - while enhancing performance and improving robustness. Contact us to learn more.SQL and security
Schema management
- Automatic schema changes for PostgreSQL CDC
- Automatic schema changes for MySQL CDC
- AWS Glue Schema Registry
Connectors
- Sink to Snowflake
- Sink to DynamoDB
- Sink to OpenSearch
- Sink to BigQuery
- Sink to SharedMergeTree table engine on ClickHouse Cloud
- Sink to SQL Server
- Direct SQL Server CDC source connector
- Sink to Iceberg with glue catalog
- Seamless integration with proprietary or licensed open-source systems.
- Advanced features that enhance development velocity and lower production deployment overhead.
- Performance improvements for non-standard deployment environments.
- Tailored features specifically requested by our paying customers.
How to access Premium Edition features
For RisingWave Cloud users, all Premium Edition features are available out of the box without additional cost. Users of the Community Edition need to purchase and set up a license key to access Premium Edition features. The license key, essentially a certificate, is a JSON Web Token (JWT) that encodes information such as the license tier and expiration time. The integrity of the license key is validated using asymmetric encryption.Free trial
RisingWave provides a trial of paid features for clusters with up to 4 compute node CPUs, allowing you to evaluate these features on a small scale. When there are more CPUs in the cluster, the trial will be unavailable for both existing and future jobs, and you will need to acquire a license key to continue using the paid features.- For a fresh deployment, this free trial is included automatically.
- For an existing deployment upgrading to this version, you may need to refresh the license key by executing
ALTER SYSTEM SET license_key TO DEFAULT;
in the SQL shell to activate the trial.
Set license key
Depending on the deployment, there are several different ways of setting license key.If you used the RisingWave Operator to deploy the RisingWave,
you could follow the steps to set the license key.
For detailed instructions of deploying RisingWave with the RisingWave Operator, please check the Deploy RisingWave on Kubernetes with Operator.
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Prepare a secret under the same namespace as the RisingWave object, e.g.,
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Set the following fields of the RisingWave object.
- Apply the RisingWave object to Kubernetes.
Verify license key
To check if your license key is valid, run:t
means the key is valid; an error message indicates an invalid key.
Retrieve license details
To retrieve detailed license information, run:Support package
RisingWave provides three levels of support packages:Support package | Starter | Pro | Mission-Critical |
---|---|---|---|
Service Hours | 8 am - 6 pm (M-F; Local Time) | 24x7 | 24x7 |
Support Type | Standard | Premium | Premium |
Support SLA | Urgent - 4 hrs | Urgent - 2 hrs | Urgent - 1 hr |
High - 12 hrs | High - 8 hrs | High - 4 hrs | |
Normal - 48 hrs | Normal - 24 hrs | Normal - 12 hrs | |
Low - 1 week | Low - 48 hrs | Low - 24 hrs | |
Designated Technical Account Manager | No | No | Yes |
Slack / Team Channels | No | Yes | Yes |